WNPH Privacy Policy – How We Protect Your Data

This Privacy Policy describes how WNPH — operating the online gaming platform at wnph.best — collects, uses, stores, and protects the personal data of members and visitors. WNPH is committed to handling your information responsibly and in compliance with the Republic Act 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.

By creating a WNPH account, depositing funds, or using any part of the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or continue using WNPH.

WNPH collects only the personal data necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine regulations. The categories of personal data we collect include:

WNPH does not collect sensitive personal information such as health records, religious beliefs, or political opinions. We do not collect data about your non-WNPH financial accounts beyond what is needed to process a specific WNPH transaction.

WNPH collects personal data through the following means:

• Direct registration: Information you provide when creating or updating your WNPH account, including your name, birthdate, mobile number, and email.
• Identity verification: Documents and photographs submitted when completing the KYC process required before your first withdrawal.
• Payment transactions: Details captured when you make a deposit or withdrawal via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, bank transfer, or card.
• Automated collection: Technical data collected automatically when you access the WNPH platform — such as your IP address, device identifier, and browsing behaviour — via server logs, session tracking, and cookies.
• Support interactions: Communications you initiate with WNPH's customer support team through email, chat, or any other channel.
• Referral data: If you use or share a WNPH referral link, basic referral activity is recorded to administer the reward.

WNPH processes your personal data for specific, legitimate purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your consent or being required to do so by law.

• Account management: To create and maintain your WNPH account, authenticate your identity at login, and administer your profile settings.
• Transaction processing: To receive deposits and process withdrawals through your chosen Philippine payment method in Philippine Peso.
• Identity verification: To comply with Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations. WNPH is required by law to verify the identity of members before processing withdrawals above certain thresholds.
• Regulatory compliance: To meet record-keeping, reporting, and cooperation obligations under applicable Philippine gaming and financial regulations.
• Fraud prevention and security: To detect and prevent unauthorised account access, payment fraud, multi-accounting, and other activity that violates WNPH Terms and Conditions or Philippine law.
• Customer support: To respond to your queries, resolve disputes, and investigate complaints.
• Platform improvement: To analyse how members use WNPH, identify performance issues, and improve game offerings and the overall experience.
• Responsible gaming: To identify patterns of gaming behaviour that may indicate problem gambling and to administer self-exclusion or limit requests.
• Marketing communications: To send you promotional offers, game updates, and WNPH news — only where you have consented to receive them and have not opted out.

WNPH does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: When you deposit or withdraw, the minimum required data is shared with your chosen payment provider — GCash, Maya, GrabPay, Coins.ph, your bank, or your card network — solely to process the transaction.
• Identity verification services: Your KYC documents may be processed by a third-party verification provider engaged by WNPH. These providers are bound by data processing agreements and Philippine DPA obligations.
• Technology and hosting providers: WNPH uses third-party infrastructure services (servers, databases, security tools) whose personnel may have controlled access to stored data under strict confidentiality obligations.
• Legal and regulatory requirements: WNPH may disclose personal data to Philippine government agencies, law enforcement, or courts when required by law, regulation, court order, or to protect the rights and safety of WNPH members and the public.
• Business transfers: If WNPH undergoes a merger, acquisition, or sale of assets, personal data may be transferred as part of that process. Affected members will be notified prior to any such transfer.

WNPH operates under Philippine regulations that require identity verification and transaction monitoring. When you make a withdrawal — or when deposits reach thresholds prescribed by applicable law — WNPH may request identity documents including a government-issued ID (such as a PhilSys card, passport, driver's licence, or UMID) and a real-time selfie photograph.

This process, known as Know Your Customer (KYC), is a legal requirement, not optional. WNPH uses the information gathered during KYC solely to verify your identity, comply with anti-money laundering (AML) obligations, and protect the platform against fraudulent activity. KYC documents are stored securely and are not used for marketing or shared outside the purposes stated in this policy.

All WNPH financial transactions are denominated in Philippine Peso (₱). Payment data shared with providers such as GCash, Maya, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard is limited to what those providers require to execute the specific transaction.

WNPH retains your personal data for as long as your account is active and for the period required by applicable Philippine law after account closure. Specific retention periods include:

• Account and identity data: Retained for the duration of your WNPH membership and for at least five years after account closure, as required by Philippine AML regulations.
• Transaction records: Retained for at least five years from the transaction date in line with record-keeping requirements.
• KYC documents: Retained for the legally required period and then securely deleted or anonymised.
• Support communications: Retained for three years from the date of the last interaction, unless a longer period is required for an ongoing dispute or investigation.
• Technical and usage data: Retained for up to 24 months, after which it is aggregated or deleted.

When the applicable retention period expires, WNPH will securely delete or anonymise your personal data. You may request earlier deletion subject to WNPH's legal obligations — see Section 9 for your data rights.

WNPH applies a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• Transport encryption: All data exchanged between your browser or app and WNPH is encrypted using HTTPS and TLS. Never use WNPH over an untrusted public Wi-Fi connection without a VPN.
• Data encryption at rest: Sensitive data stored on WNPH servers — including payment details and identity documents — is encrypted.
• Access controls: WNPH staff access to personal data is role-based and limited to what is necessary for each person's function. All access is logged.
• Two-factor verification: WNPH accounts support two-step login verification. We strongly recommend enabling this feature to protect your account.
• Security monitoring: WNPH monitors platform activity for signs of unusual access, fraud, and data breaches on an ongoing basis.

As a data subject under Republic Act 10173, you have the following rights in relation to personal data held by WNPH. To exercise any of these rights, contact WNPH at support@wnph.best with the subject line "Data Rights Request".

WNPH will acknowledge rights requests within five business days and aims to resolve them within 30 business days. Some requests may be limited where WNPH has overriding legal obligations to retain data.

WNPH uses cookies and similar technologies to support platform functionality, maintain session security, and understand how members use the platform. The types of cookies used on WNPH include:

• Essential cookies: Required for basic platform functionality such as keeping you logged in during a session. These cannot be disabled without breaking core WNPH features.
• Functional cookies: Remember your preferences — such as language and display settings — to improve your WNPH experience across sessions.
• Analytical cookies: Collect anonymised or aggregated data about how pages and features are used, helping WNPH identify performance issues and improvement opportunities.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and automated abuse.

WNPH does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use certain WNPH features.

WNPH is strictly for individuals aged 21 and above. WNPH does not knowingly collect personal data from persons under 21 years of age. If you believe a minor has registered on WNPH, please contact us immediately at support@wnph.best. Upon confirmation, the account will be closed and any collected data will be deleted.

WNPH applies age verification during registration and may request supporting documentation at any time. Accounts where the age requirement cannot be confirmed will be suspended pending review.

WNPH may send you promotional messages about new games, bonuses, and platform updates via email or SMS. Marketing messages are sent only where you have provided consent at registration or at a later point. You can withdraw consent and unsubscribe from WNPH marketing at any time by:

• Updating your notification preferences in your WNPH account settings, or
• Contacting support at support@wnph.best with the subject line "Unsubscribe".

Unsubscribing from marketing does not affect transactional communications — WNPH will still send you account-related messages such as deposit confirmations, withdrawal notifications, and security alerts.

WNPH reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, Philippine law, or regulatory guidance. When material changes are made, WNPH will notify registered members via email or a prominent notice on the platform at least seven days before the changes take effect.

The "Last updated" date shown at the top of this page is always the date of the most recent revision. The current version of the WNPH Privacy Policy is always available at wnph.best/privacy-policy. Continued use of WNPH after a policy update constitutes acceptance of the revised terms.

If you have any questions about this Privacy Policy, want to exercise a data right, or wish to raise a privacy concern, please contact the WNPH data team at:

Please use the subject line "Privacy Inquiry" or "Data Rights Request" so we can direct your message to the right team. WNPH aims to acknowledge all privacy-related enquiries within three business days.

If you believe your rights under the Philippine Data Privacy Act have been violated and WNPH has not adequately resolved your concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.